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CUSTOMER-SUPPLIED PARTS
ARM Automotive does not warranty or guarantee customer-supplied parts. We are not responsible for defective, incorrect, or improperly fitting parts, or any related issues resulting from customer-supplied parts. Additional labor charges may apply if a customer-supplied part causes delays, fitment issues, or additional work. Labor charges remain non-refundable.
DIAGNOSTIC SERVICES
A proper diagnosis is recommended before repairs are performed. If diagnostic services are declined, ARM Automotive cannot guarantee that the requested repair will resolve the concern and is not responsible for additional repairs or costs resulting from an incomplete or declined diagnosis
ESTIMATES
Online, phone, or written estimates are based on the information available at the time and are not guaranteed. An estimate or quote provided without a complete inspection or diagnostic evaluation may not accurately reflect the actual repairs needed. Final repair costs may change after inspection or diagnostic testing. All estimates are subject to change until repairs are completed.
VEHICLE PICKUP & STORAGE
Vehicles must be picked up within 5 calendar days after repair completion or after the customer has been notified that the vehicle is ready. A $25.00 per day storage fee will be charged beginning on the sixth day unless prior arrangements have been approved by ARM Automotive
IMPORTANT CUSTOMER NOTICE
By authorizing repairs with ARM Automotive, the customer acknowledges that they have had the opportunity to review and understand these Shop Policies.
Customer Resources
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